Patient-Centered Subscription Model
- No extra charge for rescheduling appointments; life happens, and we want all-inclusive, accessible care.
- If rescheduling becomes a chronic issue (3-4 times), we may pause the subscription and discuss payment before the next appointment.
- We take patient commitment seriously and prioritize high-quality care with consistent attendance.
Handling Subscription-Based Hormone Therapy- Payment Options: Monthly payments or an all-in-one upfront cost.
- Monthly plans range from $169 to $250 depending on the treatment specifics.
- Upfront payment options cover all needed pellets, insertion, follow-ups, and quarterly labs.
- Pricing:
- Female patients’ treatments range from $350 to $550 (depending on geographic area).
- Male patients’ treatments range from $800 to $1,200 based on dosage needs.
- Additional Services: Patients can add treatments like anastrozole, Clomid, or HCG with an additional monthly cost.
- Initial Payment Covers Costs: Ensures each initial payment covers costs like pellets, NP fees, and supplies.
Subscription Communication with Existing Patients- Transparent Approach: Email blast explaining the subscription model, benefits, and clear steps for transitioning.
- Timeframe: Introduce changes over 2-3 months, allowing each patient time to switch and ask questions.
- Incentive: Optional early-bird discounts to encourage patients to adopt the new model.
Policy on No-Shows in Subscription Model- Ongoing Subscription: No-show appointments do not halt subscriptions; patients remain responsible unless they formally cancel.
- Clear Cancellation Process: Patients must email a cancellation request with name and signature for documentation.
- Controlled Medications: Follow-ups are every 90 days; other treatments are yearly as long as the provider approves.
Refill and Rescheduling Policy- Rescheduling: No charge for rescheduling; frequent rescheduling may lead to a subscription pause.
- Medication Refills:
- Non-controlled substances: Yearly refills are typical if approved by a provider.
- Controlled substances: Require a 90-day follow-up, in line with DEA recommendations.
- Patient Support: Flexible policies ensure patients are consistently supported and providers maintain the highest care standards.
Q&A and Contact Information
